Protest about DVDSoon!!!

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Revhead
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Protest about DVDSoon!!!

Post by Revhead » Mon Dec 12, 2005 4:50 am

Please cut and paste, sign and forward to the Canadian anti-fraud call centre at info@phonebusters.com

Please also feel free to post this letter to other forums.

To whom it may concern,

I wish to protest in the strongest possible terms about the actions of the Canadian DVD internet sales company DVDSoon.

Earlier this year DVDSoon got into financial trouble when it lost its main supplier.

Shortly after this, all orders held by the company, orders that had already been bought and paid for, were cancelled.

However, the proceeds were converted to store credit - instead of a refund being issued.

We have been told since then the company that managed the operations of DVDSoon, "9086 - 8316 Québec Inc," has been closed and DVDSoon is now being run by another company called Canadian Distribution Serices.

However, while DVDSoon continues to trade under its current name, Canadian Distribution Services has refused to honour any credits, refunds, replacements, or loyalty Fidelity iPoints.

In my case, I am owed $xxx.xxCAD.

Any orders still held by the company, unless they are cancelled, will be subject to a further charge - in effect customers will be forced to pay twice for the same item.

This is downright robbery.

And I quote from an email that was sent to DVDSoon clients on December 10, 2005 . . .

"All of the orders presently in the system will be processed on Monday
December 12th. As the credits you presently had were the responsibility
of 9086-8316 Québec Inc they will not be applied towards your pending
orders. If you no longer wish to receive these items please do cancel
your order at your earliest convenience in order to avoid any undesired
charges."

Natasha Bonfield
Customer Service Center
Centre De Service à la Clientèle
DVDSoon.com
une division de / a division of Canadian Distribution Services

It is difficult for myself and other clients around the world who have had dealings with DVDSoon to address this matter from afar.

I doubt that I will ever see my money again but I hope that someone, somewhere, can do something, to bring this company to account?

In the meantime, I call upon movie fans around the world to protest in the only way possible and to penalise DVDSoon by taking their business elsewhere.

Thanks for your time,
Yours etc
Thanks, Revhead
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RE: Protest about DVDSoon!!!

Post by Jim » Mon Dec 12, 2005 6:20 am

The joys of capitalism. Corporation goes bankrupt and avoids all its responsibilities. Riiiiiiipppp; ---- probably the same @s running it under the new name too. Am somewhat closer to scene of crime; - anything I can do to help?

Edit : Of course if they ship C.O.D. you could always allow them to process your orders then treat their bill in the same manner they treated your original order.
Last edited by Jim on Mon Dec 12, 2005 6:42 am, edited 1 time in total.
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Revhead
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Re: RE: Protest about DVDSoon!!!

Post by Revhead » Mon Dec 12, 2005 6:31 am

Jim wrote:Am somewhat closer to scene of crime; - anything I can do to help?
Hi Jim,
Thanks for the offer.
A lot of people have been burned by this mob and they seem to have gotten off scott free.
I'm only owed a couple of hundred bucks, but it is the principle of the thing - they should get away with it and most certainly shouldn't be able to continue trading as though nothing has happened.!
If there's anyone else worth reporting it to in Canada let me know and feel free to repost this in any other forums you are a member of that might be interested in the topic.
I want to generate a bit of email on this one so the powers to be might sit up and take notice.
Thanks, Revhead
XP-M Barton 2500+@2530(11.5x220), Albatron KX18D Pro II, Antec 480W, TT Silent Boost 90mm, 2x256 DC Kingmax PC3500, RAID 2x80G SATA, GF2MX400, NEC 3500, LiteOn 832s, Liteon 166s, XP Pro SP1a
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RE: Re: RE: Protest about DVDSoon!!!

Post by Jim » Mon Dec 12, 2005 7:02 am

Not that I approve of it; but I think that is sort of standard S*** in bankruptsy court. Company files for court protection from creditors, reshuffles its structure, emerges from court protection having shed its obligations. --- RIIIIIIIPPPP. I think there must have been a court action at the time the place went tits up, - The major creditors would have had some legal representation at the proceedings, and there would have been some judement made regards outstanding obligations. What you need to do is find out what that was.
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2x 80G Maxtor (7200) Ducted w/ 2x486 Fans Mount
52/24/52/16 LG CDR/RW/DVD
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